Privacy Policy

Black Walnut Kitchen Design ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or request a consultation, how we use it, and the choices you have. By using this site, you agree to the practices described below.

Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you use the site.

• Information you give us: Your name, email address, phone number, project details, and any other information you share when you book a consultation, fill out a form, or contact us.
• Booking information: When you schedule a consultation, scheduling details are processed through our third-party booking provider (Calendly).
• Automatically collected data: Basic technical information such as your browser type, device, pages visited, and general location, typically gathered through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and follow up on your free design consultation.
• Respond to your inquiries and provide the services you request.
• Communicate with you about your project, including estimates and design details.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell your personal information. We may share it only in limited circumstances:

• Service providers: Trusted third parties that help us operate our business — such as scheduling, email, and analytics providers — who are permitted to use your information only to perform services for us.
• Legal reasons: When required by law, regulation, legal process, or to protect the safety, rights, or property of our customers, the public, or our business.

Cookies & Tracking

Our site may use cookies and similar technologies to remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the site may not function as intended if you do.

Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations. When it is no longer needed, we take reasonable steps to delete or anonymize it.

Your Choices

• You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us directly.
• You may request that we update, correct, or delete the personal information we hold about you, subject to applicable law.

Third-Party Links

Our website may contain links to third-party sites or services (such as our booking provider or social media pages). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may be communicated through the website or other appropriate means.